Case Study 1
Every new software installation for a business process typically means waiting for a technician to configure the system on different computers and make it functional. Another issue is lack of clarity on the number of licenses obtained for the product and that may cause some software to lie unused.
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Case Study 2
As the operational needs of a business expand, scaling of IT systems is difficult due to complexities of infrastructure management. Rewriting codes and moving or installing apps on different hardware can be a huge task. It is also important to keep the critical business information secure during the transition. Another challenge is to work on redundant machines for quick disaster recoveries.
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